1. Overview
Lawkraft Legal Network India Pvt. Ltd. ("Lawkraft," "we," "us") operates as a technology platform providing legal services to banks, NBFCs, fintechs, and MFIs in India. This Privacy Policy explains how we collect, use, and protect information in connection with our services.
2. Information We Collect
We collect information necessary to deliver our services:
- Client Information: Contact details, organisation name, and billing information
- Case Data: Information relating to legal matters you engage us for, including debtor details, transaction records, and court filings
- Communication Records: Correspondence between you and our team, including emails and platform interactions
- Technical Data: IP addresses, browser type, and usage patterns on our platform
3. Confidentiality & Legal Privilege
Information you share with Lawkraft in connection with legal services is treated with the same confidentiality standards as attorney-client communications. We do not disclose case information, legal advice, or client identities without explicit authorisation or legal obligation.
Communications between you and our legal team, including advocates and paralegals, are confidential and protected to the extent permitted under Indian law.
4. How We Use Information
We use collected information to:
- Deliver legal services (case filing, notice preparation, recovery execution)
- Maintain case management and billing systems
- Communicate with you regarding your matters
- Comply with regulatory and statutory requirements
- Improve our platform and services
5. Data Sharing
We do not sell or share your information. Case information is shared only with:
- Necessary parties: Court systems, opposing counsel, law enforcement (when legally required)
- Service providers: Third-party vendors essential to case execution (e.g., process servers, posting services)
- Legal compliance: When required by court order, statute, or regulatory authority
6. Data Security
Lawkraft implements reasonable security measures including encryption, access controls, and secure storage. However, no system is entirely secure. We cannot guarantee absolute security against unauthorised access or breaches.
7. Data Retention
We retain case information for the duration of your engagement and for periods required by law or professional standards. You may request deletion of non-essential information, subject to legal and statutory obligations.
8. Your Rights
You have the right to:
- Access information we hold about you or your cases
- Correct inaccurate information
- Request information about third parties to whom your data has been disclosed
- Lodge complaints with applicable data protection authorities
9. Third-Party Links
Our platform may contain links to external services. We are not responsible for the privacy practices of third-party websites. Review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of updated terms. Significant changes will be communicated to active clients.
11. Contact Us
For privacy inquiries or data access requests, contact us at: