Resources

Operational playbooks
for collections teams.

7 documents covering case management, summons execution, skip tracing, and settlement protocols.

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Playbooks & templates

Templates, timelines, and step-by-step protocols. Educational only, not legal advice.

Case Management Playbooks

NBW Issuance Timeline: 50-90 Days

Day-by-day paralegal checklist from NACH bounce to Non-Bailable Warrant issuance. Includes task assignments, registry coordination steps, and milestone triggers.

12 pages
Case Management Playbooks

Section 138 Pre-Filing Checklist

7-category validation checklist covering entity docs, mandate proof, borrower KYC, and PW1 readiness. Use before every filing to eliminate early dismissal risk.

4 pages
Case Management Playbooks

Rental Agreement: Legal Preparedness Audit

Audit template for rental agreements - NACH mandatory clauses, liability acknowledgement language, default cascades, and deposit mechanics.

6 pages
Case Management Playbooks

High-Value Case Strategy: The Fedbank Model

How courts handle mortgaged asset protection, co-borrower liability enforcement, and parallel criminal + civil tracks. Framed as market practice, not advice.

8 pages
Execution Tactics

Digital Summons: Email Service Under BSA 2023

Step-by-step process for petitioning courts to permit email service under Bharatiya Sakshya Adhiniyam. Includes Section 63(4) affidavit language and key case citations.

5 pages
Execution Tactics

By-Hand Service: Photography + Affidavit Protocol

Exact protocol for defensible by-hand summons service. Two-copy serve process, GPS-tagged photo requirements, panchnama documentation, and court filing steps.

3 pages
Execution Tactics

Skip Tracing Playbook

Step-by-step skip tracing from government records to police-assisted tracing. Pricing per step, success probability by geography, and decision triggers.

7 pages